Soulluna is a modern online fashion store with carefully selected designer and brand styles for women & men. We work with established European wholesalers to offer you high-quality fashion at fair prices.

Simply discover your favorite items, select your size, and add them to your cart. Choose your payment method at checkout and complete your order – that's it! You'll receive your order confirmation directly via email.

Yes. All our products are original and sourced from European supply chains. We work with an established European wholesale partner who obtains the goods through European distributors. You will only receive new, unworn goods with original packaging and tags.

No, Soulluna is an independent online retailer. We are not an official brand store and have no direct partnership with the brand manufacturers. All mentioned brands and logos are the property of their respective owners.

We source our goods through an established European wholesale partner who works through European distribution channels. This allows us to offer you original goods at fair prices.

We make modern designer and brand styles accessible – with a carefully curated assortment, high quality, fair prices and reliable EU sourcing.

We work as a sales partner with an established European wholesaler who has their own warehouses in the EU. The products are shipped to you from our partner's warehouse via selected logistics partners (e.g. DPD, GLS) (3-5 business days). This allows us to offer you a wide range of brands at fair prices.

You can reach us anytime by email at support@soulluna.de . We usually reply within 24 hours.

Our product range includes over 50 premium and designer brands, including:

• Women: Guess, Coccinelle, Tommy Hilfiger, Calvin Klein, Liu Jo, Pinko and many more
• Men's: Gant, Tommy Hilfiger, Blauer, Guess, Calvin Klein, Hugo Boss and many more
• Shoes & Accessories: Guess, Coccinelle, Tommy Hilfiger and more

Discover all brands on our brand page .

Yes! Our product range includes clothing, shoes, bags and accessories for women and men – from everyday fashion to special occasions.

We regularly update our range with new collections and seasonal styles. Sign up for our newsletter to be the first to hear about new arrivals.

Available sizes vary depending on the brand and product – from XS to 3XL for clothing and 35 to 48 for shoes. You'll find a link to the size chart with detailed measurements on each product page.

Add your desired item to your shopping cart and follow the secure checkout process. You can pay with PayPal, Klarna, credit card, Apple Pay, or Google Pay.

Yes, of course. Just send us an email to support@soulluna.de – we'll take care of it as soon as possible.

Immediately after your purchase, you will automatically receive a confirmation email. Please also check your spam folder.

If you still can't find anything, write to us at support@soulluna.de – we'll take care of it immediately.

As soon as your order is shipped, you will receive an email with a tracking link. This allows you to check the current delivery status at any time.

Yes! You can specify a different delivery address at checkout. We can also omit the invoice upon request – just send us a short email.

Germany: 3–5 business days
Austria: 3–5 business days

Shipping is handled by selected logistics partners (e.g., DPD, GLS). You will receive a tracking number via email.

• Germany: Free shipping from 30 € · below 30 €: 4.90 €
• Austria: Free shipping from 60 € · below 60 €: 4.90 €

Shipping is handled by selected logistics partners (e.g. DPD, GLS). You can find all details under Shipping Costs.

Our products are shipped from our European partner's warehouse within the EU. Shipping is handled by selected logistics partners (e.g., DPD, GLS). The shipping location will be specified in the order confirmation.

We deliver to Germany and throughout the EU. For inquiries regarding other countries, please contact us by email.

Yes, returns are possible within 30 days of receipt without any problems. Please return the item in its original condition if possible (unworn, with tags). The refund will be processed within 14 days via your original payment method.

You have the right to cancel your purchase within 30 days without giving any reason. To do so, please send us a short email to support@soulluna.de.

After receiving your cancellation, we will refund the purchase amount within 14 days via your original payment method. The return shipping costs are borne by the buyer.

You can find all details in our cancellation policy.

1. Write to us briefly at support@soulluna.de
2. You will receive the return information via email.
3. Please return the item well packaged.
4. After review, the refund will be issued via your original payment method.

If the error is on our part (wrong item, wrong size, defect), we will cover the return shipping costs. In all other cases, the customer bears the return shipping costs.

After receipt and inspection of the item, the refund will be processed within 5-14 working days to your original payment method.

Unfortunately, a direct exchange is not possible. However, you can return the item and reorder the desired size or color.

• PayPal
• Klarna (invoice, instant payment, installment payment)
• Mastercard, Visa, American Express
• Apple Pay, Google Pay
• Shop Pay

Yes. All payments are processed through encrypted payment providers (TLS/SSL). We exclusively use established payment service providers such as PayPal, Klarna, and Stripe. Your data is protected at all times.

Yes! With Klarna you can conveniently pay by invoice (30 days), instant bank transfer, or in flexible installments. This option will be offered to you at checkout.

Yes, all prices shown are final prices. Pursuant to Section 19 UStG (small business regulation), no sales tax is charged or shown. There are no additional costs or hidden fees.

All products are new, unworn, and sourced from European supply chains. Each product comes with original packaging and tags.

To provide you with the best selection and prices, we work with a European wholesale partner with warehouses in the EU. All products come from European distribution channels and are shipped directly to you from the EU warehouse.

Yes! We regularly offer discounts and seasonal sales. Sign up for our newsletter to receive exclusive offers and instant savings.

Yes! You benefit from:

• Faster checkout
• Order overview and shipment tracking
• Exclusive offers for members only
• Faster support

• Instant discount upon registration
• Exclusive offers before everyone else
• VIP promotional events
• New collections and trend updates

You can unsubscribe at any time with one click.

At the very bottom of every newsletter email, you'll find an unsubscribe link. Just click it – you'll be unsubscribed immediately.

We operate in compliance with GDPR and only store data when it is necessary for processing your order. You can find details in our privacy policy .

Yes. Your data is protected by SSL encryption and will not be shared with unauthorized third parties.

Yes. Soulluna is a sole proprietorship based in Germany. We work with established European wholesalers, offer secure payment methods, a 30-day return policy, and personal customer service via email. You can learn more about our business model on our About Us page.